{{ str($caseRecord->category)->replace('_', ' ')->title() }} · Updated {{ $caseRecord->updated_at->diffForHumans() }}
{!! nl2br(e($caseRecord->{$field} ?: 'Not provided.')) !!}
{{ $message->role === 'user' ? 'Client' : 'CaseReady' }}:
{!! nl2br(e($message->content)) !!}